Terms & Conditions

General

These Terms and Conditions govern your use of the Market Flavour website and the purchase of products from us. By placing an order, you agree to be bound by these terms.

Products & Pricing

All prices are displayed in Euros (EUR) and include applicable VAT where required. We reserve the right to update prices without prior notice. Product images are for illustration purposes and may vary slightly from the actual product.

Orders & Payment

By placing an order you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be completed at the time of checkout.

Shipping & Delivery

We ship worldwide. Orders are processed and dispatched once per week. After dispatch, delivery is handled by DHL Express or FedEx. Estimated delivery times vary by destination:

  • Europe: 2-5 business days after dispatch
  • North America: 3-7 business days after dispatch
  • Rest of World: 5-10 business days after dispatch

Please note that delivery times are estimates and may be affected by customs processing or other factors outside our control. Customs duties and import taxes, if applicable, are the responsibility of the buyer.

Returns & Refunds

Due to the nature of food products, we can only accept returns for damaged or incorrect items. If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund.

Right of Withdrawal

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving the goods, provided the products are sealed and unopened. Perishable goods and items that have been opened are excluded from this right.

Liability

Market Flavour shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Always check product labels for allergen information before consumption.

Governing Law

These terms are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.

Contact

For any questions regarding these terms, please contact us at [email protected].